Registration process through Easy Export web site is very simple, to register simply fill out the registration form, pay the registration (one time or multiple purchase) fee and security deposit, and a Copart user name and password will be sent to provided email address.

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The security deposit is refundable. It will be refunded upon your request. ATTENTION: The deposit refund is accompanied by the account and registration cancellation. The registration fee is nonrefundable. Also note that the security deposit can not be included into the cost of the vehicle!I did not find the answer to my question here. How do I get further assistance? Post your question here

Your user name is your Copart auto auctions buyer number.

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Preliminary bids are accepted 24 hours a day and until 1 hour before the virtual auction begins. Virtual bids occur in real time during the virtual auction on sale day. Once a bid is entered, it cannot be lowered or deleted. You may increase your bid at anytime.

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Yes, there are additional fees, please use our fee simulator.

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Sale lists can be sorted by Item # or Make. Click on “Item #” or “Make” to sort the list.I did not find the answer to my question here. How do I get further assistance? Post your question here

For Preliminary Bidding, there are links to the lot detail display from each Sale List and every result of a SEARCH-CARFINDER search. To place bids during a virtual auction, select “Virtual Sales” from the menu Virtual Sales.

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No. You may submit as many bids as you wish for each vehicle.

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It depends to amount of deposit you paid. For example if you paid minimum of 400$ you will be aloud to bid for maximum of 4000$. If you wish to bid higher amount on your selected vehicle you must lift your limits, simply pay additional deposit. Each 100$ paid in addition to 400$ will lift you limits for additional 1000$.

Security deposit scale:

• Deposit 400$ — 4000$
• Deposit 500$ — 5000$
• Deposit 1000$ — 10000$
• Deposit 2000$ — 20000$

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Please contact ING Solutions LLC not a Copart auto auctions to check your buyer status.I did not find the answer to my question here. How do I get further assistance? Post your question here

Check the sale date of the lot you placed a bid on. If there is no sale date, then the lot was pulled from that sale.I did not find the answer to my question here. How do I get further assistance? Post your question here

ING Solutions LLC or Copart auto auctions employees cannot make or change any bids on a buyer's behalf.

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If your preliminary bid ties with a virtual bidder for a particular vehicle, then the award goes to the virtual bidder. To prevent a tie, the preliminary bidder should answer "Yes" to the Bid Increment question. When the Bid Increment option is used, BID4U will increase the preliminary bid by one and only one increment, therefore breaking the tie.I did not find the answer to my question here. How do I get further assistance? Post your question here

When the Bid Increment option is used, BID4U will increase the preliminary maximum bid by one and only one additional increment if the maximum bid is tied, therefore breaking the tie. When the Bid Increment option is not used, if the preliminary maximum bid is tied with a virtual bid, the virtual bidder will be awarded the vehicle.

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Copart uses BID4U to make the bidding process easier and more efficient. BID4U represents the highest preliminary bidder during the virtual auction. Simply enter the maximum price you are willing to pay for the lot during preliminary bidding and BID4U will bid on your behalf up to your maximum bid during the virtual auction. BID4U will only bid one increment over the current bid to maintain your position as the highest bidder. This allows you to purchase a vehicle below your maximum bid if bidding doesn’t meet or exceed your maximum bid. If the Bid Increment option is selected, BID4U will only bid one additional increment over your maximum bid to break a tie. If a bidder with a higher maximum out-bids you, you will be notified via email. As a security precaution no one including Copart associates can see your maximum bid. It is 100% confidential!

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No. You cannot lower or delete a bid once it has been entered. You may submit a higher bid.

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Once a bid is entered, it is treated like a current bid and cannot be deleted.

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You can select the first sale or lane you are interested in, by clicking on “Mini screen” or “Full Screen” next to the sale or lane from the Virtual Sales option. A new window will open on your computer with that sale or lane’s items. To select another sale or lane, go back to the sale list and click on “Mini screen” or “Full Screen” next to the sale or lane you want to join. Another new window will open with the second sale or lane’s items. Repeat these steps as needed to join each sale or lane you wish. You can move the windows around to be able to view the “Current Item #” being bid at each sale or lane. To move a window, click on the top of the title bar and hold it while dragging the mouse to the position you like.

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For preliminary bidders, the maximum bid amount may not be what you pay. If you are the high bidder during the virtual auction and the virtual bids do not meet or exceed your amount, you are awarded the vehicle for the high bid amount. For example: if your maximum bid is $2000 and the Virtual Auctions stops at $1400 with you as the high bidder, you get the vehicle for $1400.

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There is an option entitled "Bids Status". Selecting “Current Bids” from the Bids Status menu, will display your top bid on each lot.

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Bids will appear under Current Bids until the vehicle is sold. Once the vehicle is sold the bid will show up in Final Bids as sold and will show whether the vehicle was awarded to you or not.

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You can check the auction results for each of your bids using the option entitled "Lots Won" or "Lots Not Won" in the menu Bids Status. Your bid results are available for one week after the sale date.

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You must press the "Reload" or "Refresh" button to see the most recent bids or you must change your Internet Explorer setting for Temporary Internet files. In Internet Explorer 3.0 select View -> Options and click on the "Advanced" tab. In Internet Explorer 4.0 select View -> Internet Options and click on the "General" tab. Click on the Settings button for Temporary Internet Files and select "Every visit to the page" under "Check for newer versions of stored pages:"

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We do our best not to allow ties to happen. However, when they do, it is Copart's policy to award the vehicle to the virtual bidder, not the preliminary bidder. Utilize the Bid Increment option to prevent a tie.I did not find the answer to my question here. How do I get further assistance? Post your question here

You have two business days to make payment arrangements after and not including auction day before a 50$ late payment fee is charged.

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Internet bidders get 6 days of free storage. In other words, if the sale is on Friday, you have until the next Thursday to pick up your vehicle. Storage will start accruing one week from the sale date.

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The History of Sales service is not available at the present time.

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All the bank information will be indicated in the invoice for the awarded vehicle. The invoice will be sent to your registered email address. Please, note that the security deposit can not be included into the cost of the vehicle!I did not find the answer to my question here. How do I get further assistance? Post your question here

Please, check the entered amount. The system does not accept any punctuation signs. For example: if you want to bid $1000.00 (one thousand), you should enter 1000.I did not find the answer to my question here. How do I get further assistance? Post your question here

The Trial registration does not require the registration fee 150$. It is good only for 1 purchase and valid during 15 days. If no purchase is made within 15 days, the account will be closed and deposit refunded. If you are interested to upgrade the registration after the period of 15 days, you can pay the registration fee 150$. The Annual registration is a 1 year registration and is valid only if the deposit is on your account. If the deposit is refunded, the registration is not valid any more.

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• You must be using a browser that supports secure connections (SSL) and
  JavaScript. Netscape 3.0 and above or Internet Explorer 4.0 or above work
  correctly with Copart Online Bidding.
• AOL’s browser does not work with our on-line bidding system but AOL users can
  still use the Copart Online Bidding system by running Netscape or Internet
  Explorer with AOL. (Tip: in AOL, search by the keywords "Netscape" or
  "Winsock" to find help on how to set up these programs.)
• Configure for automatic refresh:
  To configure a PC to automatically refresh photos and data when returning to a
  web page previously visited, follow these steps:
  1. From any web page, select "Tools", then "Internet Options"
  2. In the "Temporary Internet Files" section, click "Settings"
  3. Set "Check for newer versions of stored pages" to "Automatically"
  4. Set "Amount of disk space to use" to "10 MB".

  This will ensure that you have access to the most current information available.

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• JavaScript must be enabled to use the Copart Online Bidding system.
• Ensure that the option to enable JavaScript is checked in your browser
  settings.
• Cookies must not be disabled.
• Ensure that the option to disable cookies is not checked in your browser
  settings. Cookies "remember" information about you so that you do not
  need to rekey information. All cookies set by our online bidding system are
  automatically removed when you close your browser.

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Our Online Bidding system uses the latest Internet technology for secure communications between your PC and our computer system. We have installed a digital certificate on our computer that uses a special means of communicating with your browser called Secure Sockets Layer Protocol (SSL). This establishes a "handshake" with your computer that verifies that when you connect to our Web site, you have truly contacted Copart. In fact, upon entering the Online Bidding area, you will note that the security icon, typically a key or a lock, in the bottom left-hand portion of your screen will be closed or connected, signifying that you are in a secure session with Copart.

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